English tutor with more than 8 years of experience in teaching and management! Chat?
Hello! My name is Raz Failagao, English tutor with a degree in Biological Sciences. In my role as an English proficiency instructor, I've had the privilege of guiding numerous students, many of whom lacked high school diplomas or college degrees, into successful careers in call centers. Witnessing their growth from entry-level positions to managerial roles has been immensely rewarding. Moreover, I've assisted students in preparing for the IELTS exam, opening doors to brighter opportunities.
Notably, I played a pivotal role in the transformation of a small-scale call center in Iloilo, Philippines, into one of the city's largest operations. As head of multiple departments, I spearheaded key corporate initiatives, including training programs for managers and teams. My contributions extended to the development and implementation of essential corporate processes that continue to underpin the center's operations. Additionally, I maintained client relations, ensuring the success of various campaigns with unwavering integrity.
Presently, I'm leveraging my expertise in tutoring students from over 95 countries. Also a Quality and Guidance agent specializing in fraud detection and prevention, my responsibilities are diverse. Yet, I approach each challenge with enthusiasm and determination, driven by a passion for excellence in education and service.
Availability
Choose a date and time to start booking your class.
Times are displayed in your local time zone.
Can't find the availability that suits your needs?
Yes, you can cancel booking up to 8 hours before the lesson starts, indicating the reason for the cancellation. We will study each case personally to carry out the refund.
Can I modify a booking?
Yes, something unexpected can always happen, so you can change the time or day of the lesson. You can do it from your personal area in "Scheduled lessons" through the option "Change date".
Where are the lessons held?
The class is done through classgap’s virtual classroom. Classgap was developed specifically for educational purposes, including many useful features such as: digital whiteboard, online text editor, webcam, screen sharing and many more. View virtual classroom
How do I pay for the lesson?
At the time you select a lesson or package of hours, you will make the payment through our virtual payment service. You have two options: - Debit / Credit - Paypal Once the payment is settled, we'll send you an e-mail with the booking confirmation.
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