Satisfaction guaranteed

If you're not completely satisfied after your first class, we'll refund your purchase.

If you didn't do the lesson, it's cancelled or you are not completely satisfied within 24 hours passed your first lesson, we'll help you find a new tutor or refund your purchase.

Change the date at any moment

You can change the date of the class if something unexpected happens

Pay once you've received the lesson

We will make the payment of the lesson when finished

You will need to enter your payment details. In the case of individual class bookings the amount will be charged at the time of the class, but in the case of packs the payment is made in advance.

Gloriana

Switzerland

Teaches

over 10 years of experience teaching

  • Bosnian Proficiency/C2
  • Croatian Proficiency/C2
  • Serbian Proficiency/C2

Speaks

ItalianNative

Education

Degree Chimico

Comments

The tutor wrote the presentation in another language Translate it online

Buongiorno, sono di madrelingua croata, ma parlo anche serbo, bosniaco e montenegrino. Da 27 anni anni vivo e lavoro nel zona italofona. Sono l'interprete presso le forze dell'ordine, il tribunale e penitenziari. Lavoro nel ambito amministrativo e commerciale, stesura dei contratti, contatti con le banche, clienti e fornitori sia in italiano che nelle lingue slave. Ho insegnato nella scuola Bilingue di Bergamo.

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Frequently Asked Questions

• Can I cancel a booking?

Yes, you can cancel booking up to 4 hours before the lesson starts, indicating the reason for the cancellation. We will study each case personally to carry out the refund.

• How do I pay for the lesson?

At the time you select a lesson or package of hours, you will make the payment through our virtual payment service. You have two options:
- Debit / Credit
- Paypal
Once the payment is settled, we'll send you an e-mail with the booking confirmation.

• Can I modify a booking?

Yes, something unexpected can always happen, so you can change the time or day of the lesson. You can do it from your personal area in "Scheduled lessons" through the option "Change date".

• How does a lesson at Classgap happens?

The class is done through classgap’s virtual classroom. Classgap was developed specifically for educational purposes, including many useful features such as: digital whiteboard, online text editor, webcam, screen sharing and many more.